You Broadband India — You broadband service

Address:	Chennai, Tamil Nadu
Website:	Www.youbroadband.in

It is the most unprofessional, customer unfriendly, and inconsiderate internet provider in this day and age. Unless you want to waste your time and money, do not take this connection. They take advance payments ONLY, for services which they fail to provide. When you try to call their dysfunctional customer service centre and try to complain all they do is put you on hold and force you to listen to the You Broadband Anthem; which will make you lose your temper as your issue will never get solved. Your monthly phone bills will be high due to long waits and frequent calls to the pathetic customer care centre (trust me they really don't care). If you want to escalate the issue they refuse to provide information about their seniors by giving absurd excuses like "I do not contact my seniors by phone or email", is that even possible? They have very a very bad infrastructure and poor quality equipment as every week the "Fiber cable in your area will burn or some one will cut the line" and it will take more than a week to fix it. Plus for the days you don't get connection rather than a full 100% credit you only get 25% credit ! The staff of You Broadband match the appalling service, they never answer calls, are inconsiderate and all they say is "I don't have the authority to do anything or i will call you back and then are M.I.A". They make you feel cheated, their attitude to resolving your issue will I irritate you, raise your blood pressure and force you to get unpleasant with them. I would never recommend this pointless service to anyone even if it is for free. - A Current You Broadband Useryou