You Broadband India — Zero Services | |
I am facing some installation challenges where i had raised a request with You broadband Oct 20, have observed in spite of calling you guys several times my tickets are getting resolved without getting attended. While installing and making the payment have already informed Mr. Harshad Makwana ( Sales Agent : 1782208) about my requirements, it has been more than a week and still my installation is not done properly. None of the agent visited at my place all this below tickets are resolved without even contacting me. Today i spoke to tech engineer and sales person : they blame each other as every half hour my internet stops working, my job is at stake now : the work which took 8 hrs it take 12 hrs to complete due to this connection issue. Have complain several times to customer service / technician / sale executive too but there is no resolution to it. I do not think that my issue will get resolve i want my money back so that i can move to other service provider. I will attach the call recording of sales person and technical executive blaming each other. Further i am asking them since long to provide me invoice so that i can get it reimbursed by my company : they do not provide me Was this information helpful? | |
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+91 89 1337 7212 [Vishakapatnam]
+91 12 4337 7212 [Gurgaon]
+91 40 4756 0260 [Pune]
Plot No 54, Marol Co-Op Industrial Area, Makwana, Mumbai, Maharashtra, India - 400059
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