You Broadband — Internet not working and service credit not provided

Address:

Chennai, Tamil Nadu

My user ID is ravi844, I have placed several complaints from 19th May 2015, till today no one fixed the issue, every time they say “the call assigned to Sathish”, but he never made a call nor visited my place to attend the complaint. Couple of day back I received a SMS and call for renewal of account. I fail to understand the need for renewal, when the service is not rectified. I believe they should fix the internet and give me the service credit for those days I was unable to use the internet. Regards Ravi