You Broadband — Internet was totally down for 10 days but no grace is given

Address:

390004

With YOU BROAD Internet service provider the site was down 10 days during the period 24Th Feb 2016 to 5th Mar 2016. This was due to cable cute in whole of Baroda. They fail provide to services to all customers in Baroda city and now not attending looking with +ve attitude. They also assured for extension of services but not done and not responding.
They have not given credit for these 10 days in spite of several complaint to them. I can give them proof of complaints made by so far

They are not even coming on Mobile and replying to our written complaints.
Pl. take up matter and resolve
Cust Id:1094752