You Broadband — no proper internet

Address:

Hyderabad, Telangana, 500018

You broadband is the worst ISP I have ever seen, I am disgusted and distressed with the internet they are providing. They loated 6000 rupees from me and promised 78mbps speed, I see no internet access every alternate day and the speed will be 3-4mbps. I want raise a complaint against these guys. All my work is lost. I had to use my mobile data all the time to access the internet. Whenever I call the customer care they just say your issue will be addressed in 4 working hours, no one will come to home and look into the issue. I am really feeling helpless all my work is depenedent on the internet.