You Broadband — Poor service.....false promise....

Address:

Vadodara, Gujarat

I am writing this letter to intimate the authority of YOU broadband that I am getting one of the worst services from you and feeling as been cheated by you and your representative. As I have opted your 15MBPS plan with 200GB free downloading limit for a year. The formality of application and payment of fees was finished on 2nd Jan 2015 and the plan started in around 10 Jan 2015. Since then, in just this shorter span of time, I had to complain for thrice and every time they take 2-3 days for resolving but just temporarily and after some days the same problem of no connection (modem offline) arises. Even at no time I had ever got the so mentioned speed. This is last time I am informing you in written that I am not at all happy with the service you offered against what I have paid for. I was promised by the company (YOU) that I will never have to write any complaint but it all went wrong so I have to go for consumer court if the same problem I face again.