| Address: | Vadodara, Gujarat |
Worst ISP ever! As I don't have any decent services available in my
area, I had to stuck on to YouBroadband and since past few months, the
net disconnects for couple of days reasoning "Fiber Cut".. I told
them several times to get a permanent solution for that but instead
they started harassing me by shutting down the internet every second
day. When you call them for complaint, all they say is the issue will be
attended (not solved) within 24 working hours. And they literally wait
for the 24th hours to attend the issue. I wonder what their technicians
are up to before that or do they have to attend so many complaints
daily.. I can understand the limit of 24 working hours but then
they must try to attend the issue within hours as soon as possible.
Currently I have been contacting them since Saturday and today Tuesday
has ended but there's no response from them yet. If you call them, they
surprisingly ask you, "Isn't the issue resolved yet?" If any
responsible YouBroadband executive is reading this Review/Complaint,
then have a look at my account (user id: rajeesh) and check out the
number of complaints made by me... Lately I even stopped complaining but when the issue went out of hand I had to make a complain again..
Also by the look of their recent reviews and rating of just above 1
stars, I am pretty much sure that the complaints from YouBroadband
Complaints will again fall into deaf ears only.. The company must be rejected the license as ISP!! Was this information helpful? | 
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