[Resolved]  You Broadband — Refund on disconnection due to bad services

Address:

Gurgaon, Haryana

User Name : Shweta_234 Relationship number : 638639 Complaint number :[protected] Complaint Date : April 29th Complaint Type : Discontinue of YOU broadband services and refund required Name : Shweta Gupta Address : 863/ Sector 40, Gurgaon 122001 Response : Zero response despite multiple reminders and calls Amount paid : Rs 4550/- + Security amount of 1000. Complaints in last one month : 15-20, 30 phone calls/emails made on bad services, network not there, speed issues. Last Account renewal Date : 30 April 2014. I have spoken to prahlad who is the nodal office for gurgaon. He confirmed that he will write a confirmation on refund but it has been 10 days when I returned the modem in his office. I still got a call from his office telling me that in their records the connection is still showing active. They are just doing fraud as they do not want to refund the money and refuse to pick up phone. I have the receipt dated 10 June 14 on return of modem and disconnection of services but no sign of money refund. Completely fraud company.