[Resolved]  You Telecom Broadband Provider — Very slow and unstable network since beginning.

Address:

Surat, Gujarat

I have switched over to you telecom from BSNL in hope that they will provide fast 12mbps plan but when i got connection, It gave me 12mbps speed for one week. Then its actual service started. Every week, its connection lost either due to wire cut or outage problem 3 to 4 times. Till now I logged 100+ complain but still they didn't resolved yet. Even they didn't tried to contact customer for it. They also denied to refund as they telling that I brought prepaid plan. I recommended all new user who wish to join this you telecom to be away from them . They are cheating by showing you high speed plan and low price initially. I am currently using 12mbps plan and my speed is 38kbps currently low then 2g network speed. Very bad service.