YouBroadband — address change request hasn't been fulfilled since a month

Address:

Venkatesh, Lane No. 1, Paud Road, Near BarBerry, Rambaug Colony, Pune, Maharashtra, 411038

Hello,
I am rahul, a resident of pune city. I moved to a new place on 27th of april and put an address change request immediately. Youbroadband told me that it would be done within a week but after numerous calls and 10 email conversations with their appellate team, a technician showed up and he put a broadband wire which connects to the modem but promised to out the optic fibre the next day which was 15th of may l. After this i have talked with the same technician twice to ask for contact details of the manager of operations at pune's branch but they failed to do even that. I request the youbroadband representative who is reading this to refund the amount equivalent to the days that have been remaining on my account and free me from your disgusting service.

Best,
Rahul