YouBroadband — Poor connectivity - frequent outages

Address:	Pune, Maharashtra, 411004
Website:	www.youbroadband.in

Youbroadband in Pune is quite unreliable. They have very less plan options to choose from for prepaid broadband. On top of that every now and then they have issues like fiber cut or power outage. Once down it takes over 5 -6 hours for restoration. They generally fail to meet the estimated time for restoration and it just gets extended further and further. At least they keep the customers notified thru SMS when they have some problem at their end. It saves the users from unnecessary calling the customer care. As a result I have to also spend a lot on availing a monthly mobile 3G plan as a backup. I can certainly understand a small disconnection for about 5 – 10 minutes, however hours of downtime, that too almost as if it’s a regular event is simply not acceptable.