Yu Mobile — Fraud by YU

Address:

New Delhi, Delhi

Reference Ticket id: 1291254(given by YU) i purchased YU Yureka Plus one battery and two back panel. In the invoice of Battery was of cost 424.80 and i was charged rs 499. Moreover Battery was seems to like used Battery. Back panel(Battery cover) invoice was of rs199 and i was charged rs299. they are not replying to my mails and i have already send pics of bills and battery and explained the issue. when i call them for this they say we call you as soon as possible. but answer yet. i am requesting them for 2 battery and 2 back panel but they are giving the order one by one. i don't know why? i incurred a huge cost on mobile because of them around of rs 600 i want a penalty of 600+65+100+100=rs 865 and regarding used battery i want a new battery