[Resolved]  Yu Televentures — yu 50 50 second replacement -mobile not working

Address: 422010
Website: [email protected]

I purchased a YU 5050 mobile model in Jan 2016.This was my first YU product purchased online on amozon.in and as I had heard a lot about YU product quality I blindly bought the product. when my mobile was in under warranty after 6month's mobile suddenly starting display issue, mobile hot, battery draining fastly I submitted the my new mobile in service center for replacement & I got new replacement from Yu televenture on dated Jan 2017 . Now I am facing the same second Mobile replacement display issue, battery draining fast & mother processor issue, the I have submitted the my mobile on service center for solving the issue they checked and replied me to in mobile have mother processor issue (complaint no[protected] complaint submitted on dated 11th April 2018 still not resolved the issue . when approached the customer care(complaint no 936881) they also given me when I called the customer care like a "boli bachhan" your problem resolved as early as possible now today is 14 july 2018 ( 90 days wastages ) but mother processor not received from manufacturing unit and mobile still under service. Every time customer care & service center don't know the availability of part haven’t received any response as yet.
kindly help to resolve service issue as well as part availability.
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Aug 17, 2018
Complaint marked as Resolved 
Hello, It's till my complaint not resolved & my mobile still in service center . They said me - No reply from manufacturing unit to availability of Mother board .
YU Televentures customer support has been notified about the posted complaint.
 
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    Gurgaon, Haryana, India
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