Yu Televenture Pvt Ltd — Replacement device

Address:	New Delhi, Delhi, 110052
Website:	No website only toll free number.

On nov 5 my screen was broken.

So i swap my phone from yu televentures ltd. They were supposed to give me a new device within 15 days.

But i received my device on 22nd jan 2016 (After 40 days) exactly on the same day when my original phone warrenty expire .
Unfortunately, my bad luck i was not in delhi(Home town) so i can't even check my new phone properly.

When i return, its not even charging .
Yu customer care team says i need to pay 5000 to get it repair. Even i had already paid 3000 rs. For replacement.

Anybody can help me in this matter.