Address: | New Delhi, Delhi, 110048 | Website: | www.yuplaygod.com |
I himani agrawal bought yureka phone of yu from amazon online shopping it is under warranty when i was facing problem related to reverse charging of phone and i have submitted the phone on 22.04.2016 job sheet no is n[protected] to your b r services lajpat nagar, delhi service center who is authorized service center of yu. They have collected my phone stating that it will take time of 10 to 15 days to repair.
I called so many times to their customer call center but no one is answering the [hone but when i called to yureka service centre every time i have received the same answer that your phone will take one more week to repair. I requested them that please transfer my call to some senior person but am not able to talk any authorized person so that i get to know about status of my phone or please replace my phone and provide me new phone. I am using another handset, borrowed from other person and he is also asking for his mobile. I had mailed many complaint to yureka customer service, but no reply from them.
Now today is 13.05.2016, but till the time not getting any proper response from customer care and not from company...
Pls provide me reply on : [protected]@gmail.com Was this information helpful? |
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