Yu Televentures — Device still not dispatched

DDZ

from Pune, Maharashtra

Address:	411035
Website:	yuplaygod.com

I have submitted my yu yureka plus to my nearest service centre sara sales and services on 14.04.16 and today is 05.06.16 still my device is not despatched from ware house what are they doing there, it is just a headphone jack issue, it will take 15 days to change the headphone jack, why they taking so much of time. it will nearly to complete 2 months after 10 days,
my jobsheet no is- W[protected] when i call to yu customer care they always tell me that wait for 7 days, when i call after 7 days they again tell me wait for 7 days and they can't transfer the call to their seniors
please help me
another thing is that i have submitted my device 2nd time 1 st time when i submitted to service centre my device returend after 15 days but not repaired.
please help me please plz plz.

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YU Televentures customer support has been notified about the posted complaint.

Jun 12, 2016

Updated by DDZ I have submitted my yu yureka plus to my nearest service centre sara sales and services on 14.04.16 and today is 05.06.16 still my device is not despatched from ware house what are they doing there, it is just a headphone jack issue, it will take 15 days to change the headphone jack, why they taking so much of time. it will nearly to complete 2 months after 10 days,
my jobsheet no is- W[protected] when i call to yu customer care they always tell me that wait for 7 days, when i call after 7 days they again tell me wait for 7 days and they can't transfer the call to their seniors...