Yu Televentures — Excessive delay in servicing

Address:Howrah, West Bengal, 711205
Website:www.yuplaygod.com

I have submitted my yu5010 in micromax service centre near bally, howrah, west bengal i:e m/s solution point, on 5th of march the executives told me that it will take 20-25 days to get back the phone and it will come to my address by courier only. But on 28th march when i called to customer care i came to know that my phone has been dispatched on 16th of march from the service center for the warehouse, it means they delayed the servicing by 11 days, not only that, till 28th of march the phone not even reached to warehouse and customer care executive saying that it will take minimum 15 days more to get back the phone.
Now they are saying it will take 10 days more to get back the phone even after 35 days
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YU Televentures customer support has been notified about the posted complaint.
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Hi,

We apologise for the inconvenience caused. Pls share your ticket number along with your mobile number and our team will get in touch with you asap.

Team,

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    Gurgaon, Haryana, India
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