Yu Televentures — Handset and services

Address:

Jaipur, Rajasthan, 302016

Hi,

Sub:-Complaint about handset and services

I recently brought your phone Yunique Mobile YU4711, on 24th Jan 2016 . With all the hopes and expectations of it to be a good brand and superb handset. Which was all a hoax.
Only after 3 months it start hanging, Which I initially ignored .
And after some time the touch stopped working for which I visited your service centre at Ganpati Plaza. They said it will take 30 to 35 days to get it rectified, as It will go to YU care.

Can you please tell me ! Does it take 30 to 35 days to get a handset issue(touch not working ) resolved . What services are they offering if they don't know how to resolve the issue there .