[Resolved]  Yu Televentures — Handset problem urgent action required

Address:Mumbai City, Maharashtra
Website:www.yuplaygod.com

Dear team,

I had bought yu mobile details attached phone last year thru online. Within over a year the handset has been defaulted and has stopped working. This happened three time, initially there was a heating and battery problem, being this redone, there has now been more issues with the handset and does not happen to resolve.

Every time i have face new problems with this handset, and very much annoyed with this handset. It is not even a year, and the phone is getting serviced.

Now, when the phone is in servicing again – the phone does not detect the memory card and has the problem again. Because of all this i cannot attend my calls and its really troublesome to get it serviced all the time.

I am seriously frustrated and you need to sort this out immediately. I want one time solution to this. Hope this is clear.

The handset is still under warranty

Awaiting for your reply and actions to solve it.

Regards

Mangesh gaonkar

[protected]
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Oct 24, 2016
Complaint marked as Resolved 
YU Televentures customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2016
YU Televentures Customer Care's response
Hi,

Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.

Team,
YU
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    Gurgaon, Haryana, India
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