Yu Televentures — Have the mobile since last 1 month and they keep on asking to wait for another 15 days

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I bought a phone micromax yureka in march 2015. I started facing some issues with phone camera and phone would restart automatically anytime. I submitted the phone on 2 Jan 2016 at Sector 27 Noida service center and was told that I would get back the phone in 10-15 working days. They asked me to get in touch with YU customer service as they will be sending off the phone to YU warehouse for the repair and it would be delivered at the doorstep once repaired. When I call them they ask me to wait for another 10-15 days and do not provide me the reason the delay. They are even not providing me date by which they would deliver the phone to me. I do not see any hope that they would be able to help me in getting the phone, so please its my humble request to take some action on them. My Job Sheet Number is: N[protected]