[Resolved] Yu Televentures — It's almost 2 months from my first complaint but it still not resolved | |||||
Hi, It's almost 2 months from my first complaint but it still not resolved. My Yu Yuphoria phone is stop working. I register a complaint about a replacement. I suppose to get a replacement within 15 days. After 15 days they ask me to visit the service center and re-register complaint. I visited service center, they try to re-register complaint but because my first complaint was not closed, so they were not able to register it. I called YU customer care to close the old complaint. They told it will take 2-3 days to close. It's almost a month but they still not close it. I called four-times to close complaint, but the complaint is yet not close. Every time I visit the service center for status, they tell complaint is not closed from Yu person, so they are not able to process. I am stuck in this loop. Please help me to get my replacement. - Chirag Was this information helpful? | |||||
Jul 12, 2017 Complaint marked as Resolved YU Televentures customer support has been notified about the posted complaint. | |||||
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We apologise for the inconvenience caused. Pls share your ticket number along with your mobile number and our team will get in touch with you asap.
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