Yu Televentures — No providing service

Address:700091
Website:Www.yuplaygod.com

Dear sir,
I am facing problem with my mobile set. Yu yureka. Connected yu company many time. They told that they will exchange the handset wind in 45 days according to their mail and telephonic conversation as on 5th December 2015 but their is no response. Even they do not reply of my mail. And do not respond to my call.

Please do the needful. I am facing a very bad time. This company is misusing their policy. According to their company forum many customers like me are waiting for their sets but facing same problems like me. Yu company did the commitment but not full feel that.

Please do some positive response.

Thanks and regards
Aman prabhakar
Mob:[protected]
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YU Televentures customer support has been notified about the posted complaint.
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Hi,

Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.

Team,
YU
Sill no response.
They revert back on 8th April and today is 21st April but still from there end nither i receive any call nor any mail.
Now, they are creating a impression like a fraud company.
But still i am waiting for some positive response from there end.
On 27th august i received a call from YU Televentures after 8 month and suggesting me to visit service center and also suggesting me to pay the charges for the same. They also blamed that i have not contacted there service center for last 8 month. when i told them that i have full thread in my mail box then they are telling that in their system it is not showing. when i asked i have the problem from last 1 year, when i complained for my device at that time they have servicing and that that time they haven't sent any 1 to me instead they checked my device and found this is a faulty hand set and committed to change the handset with some other handset but did not contacted me for last 7-8 month after publishing my Complaint in Consumer Complaints forum they contact and told to visit Customer service and also i have to pay for that.
Making Fool to customers. i have also checked the over all review about YU Televentures and every where i see a frustrated customers.
Its totally hopeless service provided by " YU Televentures "...

Regards
Aman

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    YU Televentures Phone
    +91 22 3043 0101
    YU Televentures Address
    Gurgaon, Haryana, India
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