[Resolved]  Yu Televentures — Not received my phone and yuphoria service center people just dont give me proper information

Address:	400065
Website:	www.yuplaygod.com

I am really frustrated from yu yuphoria services. I called them 3 months ago that is on 09 january 2016 for a issue in my yuphoria device. The issue was that my sim 1 card slot was not detecting any sim cards so i called them and they told me that it will get replaced and the way bill was generated at jan 10 2016(The way bill no is[protected] and order no is mh[protected] and reference no is 1876471) and they told me that it will be at my house in 15 days. But after 15 days they told it will take some more time that is more 15 days/ after that the this process lasted for 2 months and then one day when i called yuphoria service center they told me that they have closed there servces of door to door delivery. I mean seriously after two months they are telling me that they cannot delivery the replaced phone. So then i went to micromax service center to give my device for replacement. I gave my phone on 1st april 2016, they told me that it will take 15 days but now when i called yuphoria service center they are now telling me that your device will deliver in more 15 days. Now i think they will do the same thing with me what they did 4 months ago by not sending the new device.
I am writing this complaint over here because i hope i can get help from here,

My jobsheet no is w[protected] which was generated on 01/april/2016