[Resolved] Yu Televentures — Phone faulty within 2 days of perches @

israr0786

from Noida, Uttar Pradesh

Address:	110096
Website:	www.yuplaygod.com

Respected Sir,
I have perches one of your company mobile YUNIQUE PLUS . after 2 days i have found battery charging issue in this phone ( battery consume without use within 1/2 hrs )
over heating issue similarly found, after this i have visited that shop where perches ( they clearly told me visit the nearest service center and make DOA because of phone is faulty)

As per instruction i have visit one of your service center THE MOBILE CARE ( b 36, 1st floor Guru nanak Pura, Laxmi nagar 11092 ) but they denied for any resolution and refuse for make DOA even within 5 to 10 minutes in front of them phone battery was consume 10% without any use and set is over heating .

Now I have want to be replaced this, if this is not possible make my money refund .

Required details are attached ...

Thanks & Regards
Mohd. Israr
[protected]

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Dec 7, 2016

Complaint marked as Resolved

YU Televentures customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2016

YU Televentures Customer Care's response Hi!

We apologise for the inconvenience caused. Please mail your concern to the following address: [protected]@yuplaygod.com or call us at [protected]

Team,
YU