Yu Televentures — Phone sent for warranty, still not received after 1.5 months

Address:New Delhi, Delhi, 110046
Website:yuplaygod.com

Last month on the 3rd March 2016, due to some to technical problems, i had to submit my YUphoria to the customer service centre and they told me to wait for about 25-30 days. and after expiry of the said period i called the concerned service centre thrice, and everytime i call they say the exact same lines that " it will be dispatched within 10 days" and " we can understand your situation". I think they have recruited a bunch of who are paid to say the exact same thing everytime a consumer calls. this is very embarrassing that I finally have to write this complaint. Please take my grievance into your purview.
Was this information helpful?
No (0)
Yes (0)
YU Televentures customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

We apologise for the inconvenience caused. Pls share your ticket number/job sheet number along with your mobile number and our team will get in touch with you asap.

Team,
YU

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    YU Televentures
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    893
    Pending
    118
    Resolved
    196
    YU Televentures Phone
    +91 22 3043 0101
    YU Televentures Address
    Gurgaon, Haryana, India
    View all YU Televentures contact information