Yu Televentures — Repair not resolved

Address:Gurgaon, Haryana
Website:www.yuplaygod.com/customer-support

I have purchase my YU YUNIQUE PLUS on 20-Dec-2016, within 7 days it got a problem. Then i go to service center "THE MOBILE CARE" (NEAR V3S MALL)LAXMI NAGAR, DELHI, 110092. They said it got motherboard problem, then i submit my phone in care. They give me 10 days time and maximum 21 days deadline to resolve my problem but 21+ days gone my device is not repaired yet.Whenever i contact the care they always said 10 days remaining and when i check my JOB SHEET STATUS the same information appears in screen and now it's shows 21+.

I am frustated by seeing these type information always. I am the big fan of YU. I have purchased many devices of YU. But the first time i face problem in phone and now i come to know about after sale service of YU.

I don't know why they are downgrade their image by not giving proper service to his customer.

Please provide the better services and rank up 1st position in India.

And please provide me my device, i had urgent need of it.

My JOB SHEET NUMBER :- N[protected]
Was this information helpful?
No (0)
Yes (0)
YU Televentures customer support has been notified about the posted complaint.
Jan 18, 2017
Updated by Naresh jadli
IT'S my receipt which i got from Service center.

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    YU Televentures
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    893
    Pending
    118
    Resolved
    196
    YU Televentures Phone
    +91 22 3043 0101
    YU Televentures Address
    Gurgaon, Haryana, India
    View all YU Televentures contact information