[Resolved] Yu Televentures — Selling of defective product

Payel Arabi Sarkar

from Silchar, Assam

Address:	700091
Website:	www.yuplaygod.com

I have got yu yureka note 3 months back. They do sell all defective products and hats off to their poor customer service. Within 3 months my phone had touch issues and they advised me to change the touch panel, which would take 15 long days. When i contacted yu support they told me the phone gets dispatched to noida and then the issue gets resolved. If this is the condition of their service then they should sell their product only in that particular place. Harrasment is their motto.

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May 10, 2017

Complaint marked as Resolved

YU Televentures customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2016

YU Televentures Customer Care's response Hi,

Please mail your concern to the following address: [protected]@yuplaygod.com or call us at [protected]

Team,
YU

Aug 23, 2016

Updated by Payel Arabi Sarkar no step has been taken from yu televentures... i have submitted my handset on 19th august, till date they were not able to send the parts...