Address: | New Delhi, Delhi, 110001 | Website: | www.yuplaygod.com |
I have purchased yu mobile from amazon store. I have attached bill of that. My phone was broken and i had registered a service request "n[protected]". The yu customer care told me it will take 15-20 days to repair the device. I called customer care after 20 days then he told me to wait 7 days. After 7 days i called customer care the he told me wait for 7 days more. Now 60 days gone still they are saying to for wait more 15 days.
I did the conversation through email but not get any exact confirmation of service status
I am really frustrated this type of service. Please do needful. I am requested to you please take strict action against this company. This is the violation of law and consumer rights.
Please find attached document for reference.
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Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.
Team,
YU