[Resolved] Yu Televentures — Servicing of mobile | |||
I submitted my device for servicing at one of the authentic service centres of yu on 21 july 2016 and till today i. E 30 august 2016 i haven't received my phone. When i called their customer service center they said that job sheet is created on 10 of august 2016 which is 19 days of submitting my device to them and support person said that it will take another 7-10 working days to get my device serviced. My question is are they servicing my device or manufacturing it? In yu forums they have mentioned about door step service available but they are reporting it falsely when asked about door step servicing support team said it is not available. Feed up with their service. Don't buy yu devices. Was this information helpful? | |||
Oct 2, 2016 Complaint marked as Resolved YU Televentures customer support has been notified about the posted complaint. Verified Support Sep 01, 2016 YU Televentures Customer Care's response Hi Rohit, Please mail your concern to the following address: [protected]@yuplaygod.com or call us at [protected]
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1 Comment | |||
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I own yu yuphoria i had given it for software update they had not updated my phone and handed over to me now my phone is not starting
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