Yu Televentures — Till now my yuphoria device not repaired | |||||
It has been more than 2 months that i haven't receive my phone yuphoria (Imei- [protected]), i was promised to be returned in 20 days but till all now its all scrap. I submitted my complain at kota mobile, kota on 29/02/2016. I was given a jobsheet no. N[protected] I problem was the touch wasn't working in many spots, when i press s on keyboard letter q appers and has many similar defaults. I was very happy to buy with my pocket money but after releasing that services its hurts me. At first the customer care request me to wait for 20 days and i waited but after i contact they have yet now starting repair . Within months is have contacted more than 100 times but still they are saying it would take more 10 days. Almost 4 time have they said me to wait for 10 days. I am totally frustrated with this service and company. Plz help me Satyam agarwal [protected] Was this information helpful? | |||||
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YU Televentures customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
they are just making fool to customer and harnessing them . consumer forum should take a strict action on it.
Reply
Hi,
Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.
Team,
YU
Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.
Team,
YU
give me the report of my device detail
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