Yu Televentures — Touch pad replacement in warranty period

Address:	Mumbai City, Maharashtra, 400601
Website:	www.yuplaygod.com

I had submitted my handset on 4th June 2016 as the touch pad had become unresponsive. It has been 12 days, I have been following up every other day, they have been giving one or the other reason for the incompletion of work. I do not understand how much tme does it take to replace the touch pad. My phone is within warranty period. I need a quick response. I cant stay without the phone for such a long time.