Yu Televentures — Worst after sale service

Address:Bardhaman, West Bengal, 713203

I have submitted my Yureka mobile to service center one month back, but still their is no update when I will get my phone back. When I call customer care they say wait for 7-10 working days or not able to see the details, please call later. They are also not replying their mail at [protected]@yuplaygod.com.
I am fed up by calling them and sending mails. Dont know where to go whom to contact. Totally help less. Service center guys are saying to call/contact at their customer support, they dont have any information.
Please help.

After complaining at http://www.consumercomplaints.in/ their representative called me on the same day but nothing new took place. She replied with the same answer (wait for 7-10 working days) and again they do not replying my mails. No progress from their side. There should be one time bound for repairing of mobiles.

Job Sheet no.- E[protected]
MOBILE-[protected]
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YU Televentures customer support has been notified about the posted complaint.
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Hi,

Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.

Team,
YU

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    YU Televentures Phone
    +91 22 3043 0101
    YU Televentures Address
    Gurgaon, Haryana, India
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