| Address: | 506001 |
| Website: | www.youplaygod.com |
Am VIKKY (Shivakumar),
Mail id: shivakumar.[protected]@gmail.com
I have ordred Yu yunique 8gb black on 29 September, 2015. Received the product on 3rd Oct 2015. I have satisfied with the product in the early usage. But 30-45 days later I got problem in installing the apps.
So, contacted YU televentures regarding the same issue 28th Nov, 2015. They have arranged replacement for the device.
The details are as follows:
Ref ticket id: 1727440
Order#: AP[protected]
Waybill#: [protected] (http://www.delhivery.com)
After using the mobile for 2-3 days, I recognised that there is some problem with mobile in conversation over calls. The device have defect in Mic. So, Again contacted YU televentures on
31st December, 2015.
Again they have promised to replace the device on urgent basis. They have generated replacement details on 3rd January 2016 as follows.
Ref ticket id: 1895192
Order#: AP[protected]
Waybill#:[protected]http://www.delhivery.com).
Its almost 34 days completed but the replacement was not done by YU televentures. I have contacted them many times, they are giving fake promises and saying wait for 15days. They saying the same reason since from 34 days. I have disappointed with their behaviour in delaying the dispatch.
So I have decided to FILE a CASE in CONSUMER COURT against YU TELEVENTURES and SNAPDEAL.
because, coming to the snapdeal, you have given 1 year of manufacturer Guarantee.
So you are also comes under this issue because, you are selling the fake products and suffering the customers like me. If you go through Customer reviews of YU TELEVENTURES, there you will find lot of customers suffering with their mobiles brought from Yu TELEVENTURES.
Why you people are encouraging the YU Televentures? They are providing fake products and Fake promises.
I have contacted SNAPDEAL today, they said write a mail, so that my concern regarding Replacement of my device, snapdeal will help the same regard.
So, Please help me in getting the Device as soon as possible.
If you also failed to do the same, I will file a CASE against YU Televentures and SNAPDEAL.
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