Yu Televentures — Yu yuphoria not repair till date

Address:	394221
Website:	www.yuplaygod.com

To,

The managing director
Micromax house,
90b, sector – 18, gurgaon – 122015
Ph. –[protected]


Sub: notice before filing consumer complaint act 1986


Dear sir,
My self – Neeraj shukla
Mobile–[protected]
Email id –shukla.[protected]@gmail.com
Address -340 hari on nagar near shiv shankar cinema police colony pandesara Surat-394221
1. I had purchased yuphoria mobile model – 5010 (Cyanogen - 1.3 ghz ) mobile ( rs.7000 ) from amazon against bill no. – ka blr[protected] on 10 aug 2015.

2. As there was many issue. So i contacted to yu care they told me to deposit handset to our local micromax centre, within 15 days you will get new handset as a replacement. On 26.03.2016, i deposited handset & on 26.03.2016 handset received at yu care.

3. After tremendous followup - of approx 30 days, on 25.04.2016 replacement received but found that –

A) without system updated handset received to me.
B) now & then I call them they told me it will resend to yu care on 25.4.16 in micromax care I submit it then I call in yu care they told me that your complaint is on under urgent priority it will be back you maximum 7 to 10 day.
C) then regular followup every person give me different answer

4. Why you sent me which was unupdated – defective yuphoria mobile?
5. I am unnecessarily getting mentally, physically & financially harassment


6. I am very disappointed & upset the way you are dealing, not satisfied
With your service.

7. You have been given here with 15 days to settle your grievance by providing us the refund of full amount ( rs. 8000 + 5000 ) with suitable interest (12%), or replacement of the product along with compensation of rs. 25000, else i will file a complaint with the consumer forum - protected under the consumer protection act of 1986.

8. Please be inform that the consumer complaint will be at your cost and expenses, and i will seek compensation for the mental agony caused due to his deficiency in fact.

9. Results will be displayed in another 1 month if no action been carried out here at quick.


Yours truly,
Neeraj shukla
[protected]