[Resolved]  Yu Televentures — Yu yuphoria software

Address:	110032
Website:	Yu yuphoria

Our software got wiped off in yu yuphoria model.We went to the service centre and they told us that it ought to go to higher authorities which will cost almost 4000 rs.(Half the cost of mobile) just because its audio jack is little broken, Which I think should be our choice whether we want to get it repaired or manage ourselves(as it is not creating problems and not even visible) but they are saying it as mandatory to get it repaired which would cost 4000 for a little audio jack.I am so sorry to say but I think switching to yu models was our greatest mistake since it has been creating problems from the very starting we bought it.Even the service providers do not help.Cost of mobile(8000)+this service charge(4000) would total to be 12000 in which I could have bought far better model...but due to affordability I chose this product, which is now I think a pathetic product...I would request you to kindly get the software downloaded in our mobile at no cost otherwise return our money so that we can jump to some other product.