Yu Televentures — Yureka mobile model no. Ao5510 | |||||
I have purchased a yureka mobile model no. Ao5510 on 30 april 2015. The phone is under warranty. While using, it suddenly got switched off. Since then, i have tried a lot to switch it on but all efforts went in vain. I submitted the phone at the service centre on 29 feb, 2016. I was promised that the problem will be solved in maximum 15-20 days. It has been over 30 days now. The service centre doesn't give any satisfactory reply. I am calling them every alternate day. It is sheer case of customer harassment. I am very disappointed and helpless. The status on the yureka website (Jobstatus.Yuplaygod.com) says it will take another 21 days to resolve the issue. Please guide the way forward. Was this information helpful? | |||||
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YU Televentures customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Sir/Mam
Till now i did not get any response regarding my issue
after that i have called them 2 time more but they are not giving any satisfactory response.
Now they promised me 4 or 5 day more but it has been also over.
the contact no. of Yu Yureka Service Centre is [protected].
I am very disappointed and helpless
Please guide the way forward
Till now i did not get any response regarding my issue
after that i have called them 2 time more but they are not giving any satisfactory response.
Now they promised me 4 or 5 day more but it has been also over.
the contact no. of Yu Yureka Service Centre is [protected].
I am very disappointed and helpless
Please guide the way forward
I did not get any response till date
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Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.
Team,
YU