Yu — Yu yureka replacement or repairing issue its going to be 40 days and i haven't received it please make my replacement

akhil p

from Chennai, Tamil Nadu

Address:	Kannur, Kerala, 670014
Website:	www.yuplaygod.com

I give my yu yureka phone on 4th of march

On to the authorized service center to m/s fab solutions kerala kannur 670014

Its now going to be 40 days

I havn't received my device yet

They have told me to wait 25 days for the replacement or repairing process after the 25 i call then they told me to wait 15 day

Every week i call them they are telling me to wait 15 more days

And its too long i m waiting for my device

I have received a jobsheet number:[protected]-22260684

I had a problem with the display touch screen not working

Please help in resolving this issue

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YU Televentures Customer Care

from Gurgaon, Haryana

Verified Support

Hi,

Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.

Team,
YU

akhil p

from Chennai, Tamil Nadu

I have given my phone to the authorized service center on 4th march they told maximum of 25 days for replacement or repair its now 39 days im waiting when I call them they tell for to always wait 15 or 10 days my job sheet no is[protected]-22260684 what should I do now