Yu Yuphoria — Mobile not replaced even after 58 days
S
santosh97044
from Delhi, Delhi
Address:
520003
I did mailed micromax yu support that my mobile touch not working and dots on touch in 201-2016. They replied my mail after 2-3 weeks. They've given me waybill no and said to wait for a new replacement device sent by them. But after 25 days when i asked on their fun page they've said it is been canceled. So i've to wait for 2month. They've said to go to service center. So i've submitted my mobile on 4th feb and the service center guy said that i'll get it back in 20days. It is 40days now and i still didn't get my device and when i call the yu care they say provide us jobsheet no. (Which actually never provided by service center at the submission time) and i've gone twice to service center asking if my mobile is arrived or not. They said come next week. So i've gone next week and they've said come next week. And then when i go there they said its still in company. Please please please help me. And i need to be taken care of this issue immediately. I'm being played & fooled by service center & yuphoria care. So please solve my issue immediately. And take strict actions against yu care & there service center. And i also want 2 month warranty to be extended. Cause i've not been able to use my phone for last 2 months. Cause i didn't have it.
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YU