Yu Yureka Mobile Manufacturer — Mobile handset having technical faults.

Address:

Ajmer, Rajasthan

On dt. 25th march 2015 i have purchased a mobile handset

Model: yu yureka (Moondust grey)
Imei no. : [protected]
Inv. No. : hr - del[protected]
Sold by: m / s cloudtail india pvt. Ltd. , unit no. 1, khewat / khata no. 373 / 400, mustatil no. 31, village - taoru, tehsil, taoru, dis. Mewat - 122102, haryana

I am facing some measure tehcnical issues with said handset from aug'15 onwards, i have approched their customer care no.[protected] so many time for sorting out the issues. But after 2 month there is no positive response by them. From yesterday onwards continiously they are putting my call on hold. I have sent a mail to them also on yesterday but no updation in received.

Complaint refferance no. Which was provided by them are as under:
1232808 dt. 18th aug'15
1244146 dt. 20th aug'15
1339171 dt. 11th sep'15.

Please suggest & help.

Regards; s. Garg