Address: | Jamnagar, Gujarat, 361140 |
Dear sir, i bought yuphoria phone through amazon on 10 july 2015 online. after few days proximity snesor problem started, some how i got to contact through online solution after this, now on dislpay screen fully on square wihte small spots are presenting on whole screen, continiously i am connecting with youphoria customer care which is yuplaygood.com, finally through service centre i had sent my phone and as per policy the phone will be back after 15 working days with replace or problem resolved. but after 1 and half month i got this phone in same condition, while i had contact with them they are saying our technicial is trying to get solve the problem as early as possible thant after we will call you back again to resolve your phone issues. you tell me what to do?? while with toll free number[protected] they are saying in this problem phone will not replace, i had asked give my money back untill it is in under warranty, but in both cases they are saying it is not our policy, but after few month my phone will be without warranty, please help me in this regards and give me the fare judgemement.
i am attaching all chain mails and conversation and IMEI number and all service number of the job sheet so on...
invoice number KABLR[protected]
IMEI NUBMER [protected]
YUPHORIA CYNOGEN
ORDER ID[protected]
DATE 10 JULY 2015
SUBMITTED DATE OF JOB SHEET 1 MARCH 2015
PHONE RECEIVED 7 APRIL 2016
CONDITION SAME AS EARLIER
seller is cloudtail india pvt ltd.
anjaneya infrastructre project
hoskote taluka bangalore rural dist.- 560067 Was this information helpful? |
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