Yureka — Poor service and harassment

Address:New Delhi, Delhi, 110064
Website:www.yuplaygod.com

This is a complaint of my mobile witch I bought online from this company, after using it for few month there was a issue in speaker so I called there customer service and they are having a home pick and drop service as they do not have any service center they provide a home replacement of the device. So I called there Executive and they generated my reference ticket id along with there order and waybill on Dec 19 /2015 .
but till now my device have not replaced and they are not reverting any of my mail and and I call every week and there executive say that there is a technical issue wait for one week, every week this is the same issue more over they are not transferring there call to senior.
my device is still in warranty period.
there support number is [protected] and there support id is [protected]@yuplaygod.com.
detail of the complaint no-
reference ticket id :1829188
order:ch-[protected]
waybill:[protected]
please help me .
+1 photos
Was this information helpful?
No (0)
Yes (0)
YU Televentures customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    YU Televentures
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    893
    Pending
    118
    Resolved
    196
    YU Televentures Phone
    +91 22 3043 0101
    YU Televentures Address
    Gurgaon, Haryana, India
    View all YU Televentures contact information