Yureka — The display gone again even after complaint and receiving another refurbished device after replacement

Address:	New Delhi, Delhi, 110028
Website:	www.yuplaygod.com

Ticket Number-1599941 My email id- [protected]@yahoo.co.in I bought this device on March 2015. First time I had this problem was on June 2015, from then I had continuously contacted them regarding my problem. After so many conversations they told me the device is dead. So it should be replaced with another refurbished device. I sent them details they proceeded. After 1 month when I sent them my phone they even not cared enough to send the refurbished device. I have mailed them called them alot and then after almost more than a month of sending my dead phone they have sent the refurbished device which I received on mid of August. So for almost 3 months I was not having a phone even after buying a new phone. Then again after using it for almost a month this phone also showed irregular working like display automatically collapsed while using it. The screen is becoming white and black, and after few weeks the phone is not displaying anything. I contacted them again on October. They again started making fun of my problem. After saying they will replace it again. I have mailed them many times but they are saying my issue is under process. Now it is more than a month but not received any positive response. So, much frustrated, irritated and feeling helpless. They have crossed all the limits of frustrating a peace-full customer like me.