Zaak Epayment Services — fraudulent transaction of rs.139998 from axis bank account

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Sumit1987t

from Mumbai, Maharashtra

Address:

Mirzapur, Mirzapur, Uttar Pradesh, 231001

On 27th august 2019, a total of rs. 139998 had been unauthorizedly debited from my axis bank account in 3 consecutive transactions (Rs.49999, rs.49999, rs. 40000) without my knowledge and consent. I had not done any transaction to zaak epayment compaby.. I am shocked please refund my amount as soon as possible please what is this company who is doing like this please resolve this issue soon.
Currently i am going through a weak economic situation. Staying away fro home and working hard i collected some money for the treatment of my sick mother who's suffering from a serious illness. Please refund my money. I will be highly thankful to you.

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Comments

Axis Bank Customer Care

from Pune, Maharashtra

Hi, we regret the inconvenience caused. Here's a link that will help address your concern: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx. Regards, Team Axis Bank.

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Sumit1987t's [Complaint's author] reply, Dec 5, 2019

This fraud transaction to zaak ePayment is done by you (Axis Bank). Please don't mislead your customer. You are responsible for this unauthorized transaction. I don't believe in your services now. I'm very disappointed with your poor banking services and rude uncooperative behavior.

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FarhanM102

Zaak Epayments Services charged 1Rs from me in order to confirm my debit card on UberEats app. It was written there " Don't worry, we will refund the debited money back in your account" but failed to do so.

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ss8992

I was ordering food through uber eats, when i selected my payment mode as credit card. Suddenly 222 RS has been debited from my account and order did not placed. Please do the needful.

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