Zaakpay.com — Amount deducted but neither credited to wallet nor reversed back to account

On 14 Feb 2021 I made two transactions of Rs 1046 each from my credit card to pay a bill through mobikwik. But the amount was deducted from my credit card but neither it is credited to my mobikwik wallet nor it is refunded to my credit card.
The transaction code of both transactions are D75246 and D85247 respectively.
Kindly refund the amount to my credit card as it is already 6 days past
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Zaakpay.com customer support has been notified about the posted complaint.
Feb 19, 2021
Updated by Arvi1203
Amount is not refunded yet
Kindly refund the amount
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