Zaakpay.com — complaint I'd 2622380

I booked two tickets vide txn i'd [protected] & txn i'd [protected] through your gateway. Pnr number of tickets are [protected] & [protected]. Both the tickets cancelled by irctc due to lockdown. I contacted irctc and irctc clarified that amt alredy refunded vide vide refund i'd no [protected] and [protected] and also same is refunded vide bank txn no zp5a2d35d4a195b & zp5a2d348ef0ce2. The amount of rs 1650.00 & 1690.00 still not credited in my account. Please clarify and credit the amount at the earliest. I already complained about it vide i'd 2622380