[Resolved]  Zaakpay.com — irctc amount not refunded till now

Address:East Sikkim, Sikkim, 737134
Website:Zaakpay payment gateaway

I have cancelled my railway ticket from zaakpay gateaway and my pnr no. Is [protected] agartala-habibganj express (Njp-jabalpur). Amount has been refunded to zaakpay by railway but still not credited to my ac. Total amount to be refunded to me after deduction is inr 1665/-. My cancellation date is 20 august[protected]. Please do needful as soon as possible.

With regards
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Aug 23, 2018
Complaint marked as Resolved 
Amount refunded within 3 days of the cancellation of ticket.
Zaakpay.com customer support has been notified about the posted complaint.
Aug 23, 2018
Updated by Prazal Bhandari
NOT REFUNDED TILL 12:55PM 23/08/18

Aug 23, 2018
Updated by Prazal Bhandari
NOT REFUNDED YET

Complaint comments 

Comments

Refund id: [protected]
Refund status: amount credited to bank with reference no. [protected]
Bank name: zaakpay gw
Pnr no: [protected]
Please please refund as soon as possible i have to purchase anathor ticket for my journey.
Amount still not refunded.. please resolve it soon.
Please resolve the matter without further delay as i am very needful.
Credit it back to the said account fast. Its been 3 days till today.. or reply back
Why is zaakpay pg not taking its costumers seriously.. this is not the services we have expected from such a named payment gateway.

NOT RESOLVED IT YET
refund my money as early as possible.
Sir, please resolve it early
Please resolve my problem refund my account

When i was try to book train tickets of 396₹, zaakpay deducted the amount but due to webpage error tickets not booked.
So kindly confirm the refund
worst gateway
Not refunded yet

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