Zaakpay.com — irctc cancel ticket money not refund

Address:712403
Website:IRCTC.CO.IN

I was bookd a ticket irctc, payment gateway from zaakpay.com
When i cancelled that ticket that i didnot get money in my account irctc showing money refunded,
Train name - shm tvc express, pnr=[protected]
Refund amount-2040,
Transaction date-8dec2018,
Canceletion refund id-[protected]
Refund date-9 dec 2018
Transaction id-[protected]
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I have tried paying the trough zaakpay but the amount deducted from my bank account but the payment not happened
Please share my payment details which is not happened to my mail id

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