Zaakpay.com — irctc refund

I paid on irctc using zaakpay. I canceled that ticket and irctc has refunded that amount on 13th october 2017. But it has not been transferred to my account. The refund amount was 720 rupees. The transaction id was [protected]. And the cancellation id-[protected]. I want u to immediately look into it and return my refund as soon as possible.
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Sir/madam,
I have booked a ticket from irctc rail connect mobile app refund ID:[protected], [protected], [protected]. the irctc refund my money back to Bank but my money is not yet credited in my bank account.

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