Zaakpay.com — irctc refund not credited to my bank account

Hi zaakpay team,

1) txn id: [[protected]] 17-feb-2018 refund id:[[protected]] 1080.0 zkpy status from irctc: refunded 19-feb-2018

This above transaction failed but amount refunded by irctc to zaakpay on 19th feb 18.

I didn't receive it from zaakpay yet and its not credited to my account.

Its been long time now, kindly check the status of these mentioned transaction.

Please please credit to my account.
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Zaakpay.com customer support has been notified about the posted complaint.
Feb 28, 2018
Jayeahalone's response
Where is my refund money

Complaint comments 

Comments

Hello sir, I was trying to Book ticket, But ticket was not booked but amount is deducted, when the amount will be refunded, sun 24 Feb 2018, please refund the amount as soon as possible.
irctc say refunded but note refund by you.in my debited account
please help

Zkpy Bank — not received the refund amount in my bank account after cancellation. I have book ticket Kalyan Howrah but ticket has been cancelled but refund amount not settled my bank account

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