Zaakpay.com — irctc refund not received in my bank account yet

Address:

Ahmedabad, Gujarat

I have cancelled my tickets on 19th March 2018 from IRCTC app.. But instead of getting refund amount in my bank account it's showing in the IRCTC application that amount is refunded to Bank : Zaakpay PG. I have not received the amount yet. Kindly do the needful to refund the amount in my bank account.
Refund id : [protected].
Amount : 3910/-
Regards
Ashish Audichya